CI-14: Learn how to provide services within a community

Executive Summary: 
A service provider needs to learn about the community so the service provider can plan a new service or resource for the community.
User Importance Summary: 
Service providers are key stakeholders in a public research computing community. Service providers need to be able to learn how to contribute to the community.
Target Communities and Sizes: 
Service providers (current and potential) - 100 < N < 1,000